Terms of Use & Agreement

1. Overview of playmaze.it.com By accessing and using playmaze.it.com, you agree to comply with these Terms of Use. These terms outline your rights and obligations when interacting with our platform. Please read them carefully before proceeding.
2. User Account Criteria
   1. Registration: During sign-up, you must provide accurate, complete, and truthful personal information. Each person is permitted only one account to ensure security and fairness.
   2. Age Requirement: You must be at least 18 years old, or have verifiable parental consent, to create and maintain an account.
   3. Credential Security: You are entirely responsible for safeguarding your login credentials. Any activity conducted through your account will be considered your responsibility.
3. Purchase Guidelines
   1. Displayed Prices: All game prices include applicable taxes and are shown in GBP for customers in the UK.
   2. Payment Methods: We accept major credit and debit cards, PayPal, and other regional payment options available at checkout.
   3. Digital Delivery: Once your payment is confirmed, your activation key or download link will be sent immediately. Delivery times may vary due to server load.
   4. Pre-order Terms: The full amount for pre-orders is charged at purchase, and keys are delivered on the official release date.
4. Returns & Refunds
   1. Unused Keys: You may request a refund for any unused digital key within 14 days of purchase, subject to our refund criteria.
   2. Activated Products: Refunds for redeemed keys are governed by the publisher’s individual refund policies.
   3. Technical Issues: If a key is proven to be non-functional due to compatibility problems, our support team may authorize a refund.
5. Intellectual Property & Licensing playmaze.it.com is an authorised seller of digital game keys. All content is governed by the publishers’ End-User License Agreements (EULAs). Copyright and related rights remain with the original rights holders.
6. Service Disclaimer While we strive to provide uninterrupted service, playmaze.it.com cannot guarantee continuous availability and is not liable for outages or external disruptions (e.g., server failures, software bugs). Our liability is limited to the purchase price of the product.
7. Modifications to Terms We may revise these Terms of Use at any time. Significant updates will be posted on our website and, where appropriate, communicated via email to account holders.
8. Support Contact If you have any questions about these terms, please contact our support team at [email protected]. We are available 24/7 to help you.